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FAQ's!! programming, freelance, programmers, outsource, outsourcing, custom programming, project bid, web programmer, bidding, designers, php, asp.net, MSSQL, mysql, xml, perl/cgi, ajax, C#, VB, javascript, asp, plus web design, search engine optimization, marketing, writing, job listings, freelance programmers
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General
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99desk.com is an online marketplace which helps like an intermediate for employers
and freelancers/ freelancing companies around the globe to collaborate and work
together.
For Buyers, they can simply post the work to be done and review hundreds of proposals
from the experienced freelancers / freelancing companies working remotely around
the globe.
For Service providers, 99desk.com provides a constant source of part-time or full-time
work opportunities in bulk, without any expense of advertising and self-promotion.
Simply fill out a short registration form which includes basic inputs from your
side. You have to choose a unique username which will be used as your identify on
99desk.com. No personal information is requested. All the information provided by
you will remain secure with us.
On successful submission of registration form, an email containing a link will be
sent to your email address submitted with 99desk.com. You must follow the instructions
in the email to activate your account.
Its 100% free to register with 99desk.com. There is no registration fee or hidden
charges at all.
This is a common registration for all. After registration, you can work as a service
provider or a service buyer. 99desk.com provides both options to all its to maintain
their profile as Buyer and Seller.
It takes a few minutes to provide some information about yourself or your business.
All the concerning information (as a buyer/ seller) will be stored in your profile
to provide other members with an overview of your skills or needs. No personal or
contact information is shared on or out the 99desk.com
At any moment, if you wish to cancel your account with us, simply login at 99desk.com,
navigate to ‘Contact us’ page and submit a ticket with us for account cancellation.
On your request your account will be permanently closed with 99desk.com. Please
note there should be no credit / dues pending either with 99desk.com or any of its
users.
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Service Buyers
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It’s quite easy. Just follow the following steps:
• Get registered with 99desk.com.
• Build your profile as Service buyer (optional but recommended).
• Post your project.
• Review Bids / proposals from service providers.
• Communicate with various service providers via Private/ Public messaging system
on 99desk.com before awarding the project.
• Select your service provider best for your job/ project posting.
• Make secure payments to your service provider by 99desk.com
• Submit feedback after 100% completion of job/ project.
• Close the project.
No. It’s free to post project with 99desk.com. Project posting require bid(s). All
users receive 50 free bids in there account every month. Service buyer can use these
bids for project posting.
We recommend going through the service provider reviews/ feedbacks and the previous
sample work done before awarding your project. Once you are satisfied, follow the
steps given below to award the project to selected service provider:
• Login to 99desk.com
• Click on Manage – Buyer activities in main menu
• Click on My posted projects
• Click on the project you wish to award.
• On the list of bids/ proposals received against selected project, selected a specific
service provider bid, and declare that bid as the winning bid.
Before awarding the project, use Private/ Public Message Board to discuss any details
with potential providers before you make your selections. To access the Private
Message board:
• Log in to 99desk.com
• Click on Manage – Buyer activities
• Select the correct project
• Use private/ public messaging system.
Log in to 99desk.com, click on ‘contact us’ and request for project cancellation.
Your request will be processed within 2-3 business days and all pending dues/ funds
will be returned to your account.
Once the project in question is completed and Service provider is paid the full
amount of his or her work through 99desk.com, the feedback option for that project
will become available. In order to rate a service provider navigates through Manage
– Buyer activities – Select the concerning project – Close project. Please note
that after the feedback and rating system project will be permanently closed on
99desk.com.
99desk.com does not recommend you making any advance payments. 99desk.com assumes
no responsibility for any loss of funds due to advance payments. In case of an advance
payment (partial payments) is agreed for big budget projects, we highly recommend
read out service provider previous feedbacks to ensure well-trusted providers. Always
use our Milestone Payments system to transfer funds to the service provider.
You can deposit funds to your 99desk.com account any time from your Pay pal account,
or by using your credit card.
To make a deposit use the following steps:
• Log in to your account on 99desk.com
• Click on “My Account”
• Click the “Payments” button
• Click on “Deposit money”
• Enter an amount
• Click the “Next” button and follow the on-screen instructions.
No. In order to select a service provider, you don’t need to deposit any funds with
99desk.com. In case the selected service provider asks for the funds to be added
in Escrow, then you need to make the Escrow payment.
For the protection of Service Providers, partial Payments cannot be cancelled by
the service buyer side. If you feel that Provider isn’t entitled to a Milestone
Payment, you should first contact the Provider to request Escrow payment cancellation.
If an agreement cannot be reached, please feel free to contact 99desk.com support
team to resolve the dispute.
• Login to your 99desk.com account.
• Click on Payments – Transfer funds
• Type ‘payment title’
• Type the ‘user name’ and project ID correctly.
• Click on transfer funds.
> Your account may be suspended due to following reasons:
• Posting contact information: Posting your contact information or any URL to your
contact information may leads to account suspension.
• Posting invalid or disallowed content in a project description, bid or in the
private/ public message boards.
• Creation of multiple accounts on 99desk.com.
• Any other action that violates 99desk.com Terms of Service may result in account
suspension or termination.
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Service Providers
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• Register with 99desk.com
• Build your profile and portfolio as Service provider.
• Search for the project matching your skill set.
• Submit the proposals/ bids with buyers.
• Communicate via Private/ public message board.
• Accept project awards when selected by Buyer.
• Complete the projects according to your agreement signed with your Employer.
• Accept payments via 99desk.com
• Submit feedback before closing the project on 99desk.com
Once the project in question is completed and Service Buyer had paid the full amount
of his or her work through 99desk.com, the feedback option for that project will
become available. In order to rate a service buyer navigates through Manage – Seller
activities – Select the concerning project – Close project. Please note that after
the feedback and rating system project will be permanently closed on 99desk.com.
The entire project posted on 99desk.com will be worked upon external to 99desk.com
You may deliver a project by any method agreed upon by you and your Employer. Depending
on the project, options may include upload to the Buyer’s hosting account, email,
and more. Once the project is awarded, you may make direct communication with your
buyer.
Please follow the steps given below:
• Login to your account with 99desk.com
• Search for the project matching your skill set.
• Place the bid/ submit your proposal with service buyer.
Yes. You may edit your bid any time before the project closing date. In order to
modify your bid/ proposal please follow the steps given below:
• Log in to 99desk.com
• Click on Projects – Bid History
• Select the project on which you wish to modify your bid.
• Place bid on it once more.
Note: Modifying the previous bid does not require additional bids to be consumed.
Making registration with 99desk.com is completely free. 99desk.com charge 4% of
the amount (Project value) you received from your buyer.
In general we process all withdrawals in 7 business days.
Your account may be suspended due to following reasons:
• Posting contact information: Posting your contact information or any URL to your
contact information may leads to account suspension.
• Posting invalid or disallowed content in a project description, bid or in the
private/ public message boards.
• Creation of multiple accounts on 99desk.com.
• You account balance is negative for more than 30 days.
• Any other action that violates 99desk.com Terms of Service may result in account
suspension or termination.
Placing bids on the project is free with 99desk.com. In general 99desk.com provides
50 free bids to all users every month. In case you need to bid on more projects,
please buy addition bid packs available on 99desk.com.
Partial Payments can be cancelled by the service provider side.
• Login to your
account on 99desk.com
• Click on payments – Upcoming payments
• Select the project for which you wish to cancel the amount available in Escrow.
If an agreement cannot be reached, please feel free to contact 99desk.com support
team to resolve the dispute.
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Dig - Ask your Questions
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As an entrepreneur, you probably have lots and lots of questions. To help answer these questions, we're happy to introduce 99Desk -Dig. It’s an online community website where people can ask and/or answer questions.
All questions being asked in Dig are concerned with IT. Making a reply to them, shows your Professionalism approach and the knowledge you share proves How technical strong you are.
On 99Desk - Dig, various questions has been asked by different users. Just make a reply to the questions with your best knowledge & experience level.
For every answer your reply to a question you will earn 1 point. In case the user who had asked the question, declare your answer as Best Answer, you will earn 5 additional points.
All that you have to do is, make reply to the technical questions posted by various Clients. For every question you reply, you will earn 1 point. And in case Client declares your answer as Best answer, you will earn 5 addition points. Collect as many as points you can and be a certified professional with 99Desk - Dig.
Professional certification @ 99 points
IT certification @ 999 points
Certification helps you in online project outsourcing market place to win projects. You will be chosen for many more projects than other non-certified programmers. Many webmasters seek quality & professionalism more than anything else. And there is no better way to prove your professionalism to everyone than to be recognized as a Certified Member at 99Desk - Dig.
All Certified Members will get special attention. The moment you place a bid, your bids will appear with the certification icon to make it stand out.
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Incase you are not able to find out answer to your query under FAQs, please feel
free to contact us.Click here
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99desk.com is a global outsourcing solution and freelance jobs portal. We provide a secure platform for Freelancers working from home, Freelancing IT companies and Service buyers to work together.
Post your next project for free and start receiving bids from professionals to your home country or to countries where labour is cheap. Find thousands of freelance coders, writers, marketer’s, web designers, programmers, software developers and many other freelance professionals with us. Its easy to outsource.
For Service providers and Freelancing companies 99desk provides a constant source of part-time or full-time job opportunities in bulk without any expense of advertising and self-promotion. Its free to register on 99desk.com.
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